Dashboard
Feedback overview · Northwind Software
Net Promoter Score
Last 90 days
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Promoters
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Passives
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Detractors
NPS trend
Rolling 28-day score
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Rolling NPS
Score band
Hover the line for weekly detail
Response volume
Weekly, by NPS category
Promoters
Passives
Detractors
Response mix
Across all channels
Recent responses
Top themes
Auto-grouped
Survey builder
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Interactive preview · this is what your customer sees
Profile
Your account details for this Pulse workspace.
Workspace & branding
Shown on every survey your customers receive.
Notifications
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New detractor alertGet notified the moment a 0–6 response arrives
Weekly NPS digestA Monday summary of score, volume and new themes
Emerging theme warningsAlert when a negative theme is trending up fast
Plan & billing
You're on the Free plan. Upgrade to remove response caps.
Responses this month 44 / 100
Current
Free
$0/mo
- 100 responses / mo
- 1 active survey
- Basic themes
Growth
$49/mo
- 5,000 responses / mo
- Unlimited surveys
- Theme & sentiment AI
Scale
$149/mo
- Unlimited responses
- API & webhooks
- Priority support